Frequently Asked Questions
Can we order personalized labels without text?
Yes. If you want the label without the text please leave the text lines blank.
Do we have to use every text line available?
No. Simply leave the text line blank.
How do you handle grammatical or spelling errors?
I will not be held responsible for grammatical or spelling errors. The text will be applied exactly how you input it when placing your order. I may catch some of these errors, and contact you to confirm, but it is not guaranteed. It is extremely important that you double-check your order and review your confirmation email very carefully. If you need to make a change, please contact me via the contact form immediately. All orders ship in 1 business day and start being prepared right away.
What if my text exceeds the maximum number of characters?
I try my best to allow for the maximum amount of text space when designing my labels. Unfortunately, I cannot accommodate more than the maximum number of characters allowed as noted on each design. If I add more text beyond the allowable amount, the text will be too small and difficult to read.
Will you send me a proof?
Proofs ARE NOT provided.
Do you offer samples?
No, I do not offer samples. If you have a question about a product please contact me through the contact form so that I can assist you.
How will I receive my digital download?
Your digital download will be emailed to you as soon as your order is placed and payment is confirmed.
Will I receive instructions with my digital download?
Yes, instructions are included with every digital download purchase.